Asked & Answered

The COOKie is a brown butter, chocolate chip cookie :) We use high quality milk chocolate AND semi-sweet chocolate chips. It was our Dads favorite cookie that our Mom made and we are so excited to share the family recipe with you so you can make it in your home :)

The COOKie Doodle is a brown butter, snickerdoodle rolled in cinnamon & sugar!

We release COOKie Dough in limited batches every other week. Follow us on social @somethingsweetdough for updates on when COOKie Dough is available. Once it sells out, you will have to wait until the next restock.

The COOKie is located in select retail locations. Use our store locator to find COOKie Dough near you!

Yes, we ship across the US during our selected COOKie Dough restock windows!

Yes! We are excited to offer a retail version of The COOKie in select retail locations. Please use our store locator to find Something Sweet near you.

Join our email list and follow us on social @somethingsweetdough to be notified when we restock! Join our email list here!

Orders start shipping Monday-Wednesday after the restock window dates! We use Express Frozen Delivery, so once your order ships, you will receive it in 2-3 days.

Each bag contains 10, 80 gram frozen COOKie dough balls. It makes a big COOKie :)

Our original chocolate chip COOKie dough does contain almond products and is made in facilities that may have other traces of nuts. Please do not eat if you have a nut allergy! When nuts are used as an ingredient in our recipe, they are indicated in the product description, the ingredient statement and the allergen CONTAINS statement. People with severe nut allergies should be aware that tree nuts are present in our production facilities. We do not use peanuts as an ingredient in our recipes and many of our products are made in a facility that does not process peanuts. However, our Brown Butter Snickerdoodle is made at a facility that does process peanuts and our labels indicate this in the allergen MAY CONTAINS statement.

You will definitely be baking these up ASAP but it will stay fresh in the freezer for up to 6 months :)

We know it's tempting, but please do not eat raw dough. We promise it's super amazing once baked and you can enjoy a fresh, warm COOKie :)

In our instructions, we suggest giving the COOKie Dough a light press about 8-9 minutes into baking. Because you bake your COOKies from frozen, to allow for an even bake, a little help might be needed :) You can press as hard or as lightly as you like to achieve your desired COOKie doneness!

Light press = ooey, gooey center! Your COOKie will still be thick, with golden edges and a little underbaked.

Medium press = a little more well done! Medium thickness with a baked through center.

Hard press = If you like a crispy COOKie, give it a good press so it is baked all the way through and nice and crispy along the edges!

Our COOKie Dough is frozen and must remain frozen until you are ready to bake!

If the package was delayed by the carrier, please file a report with the carrier. If there was an issue with the dough and it was not delayed please email hello@somethingsweetdough.com with your confirmation number and please include pictures of the shipment.

We do not offer refunds or returns. If there was an error in the packaging or handling of the order, please contact us. Please read our full policy here: Return/Refund Policy

We currently ship our COOKie Dough across the US. We do not ship to Hawaii, Alaska or Puerto Rico.

We offer a flat rate of $16.99 for shipping. Frozen shipping is more expensive because in order to keep the COOKie Dough frozen, we ship with an insulated cooler box, dry ice, and express shipping!

Orders placed between Friday-Sunday will start shipping Monday-Wednesday the following week.

It is called "The COOKie" because our last name is Cook :)

Please email hello@somethingsweetdough.com ASAP with the correct address and we will try to update before the order ships!

Please email hello@somethingsweetdough.com ASAP and we will try to delay the shipping date.

Each package is shipped in Dry Ice, ensuring the contents will arrive cold and ready for storage in your freezer.

What is Dry Ice?

Dry Ice is another term for solid carbon dioxide. You know that carbon dioxide ("CO2") is the gas we exhale every time we breathe. When CO2 gas is compressed, it changes to CO2 solid.

Why do we use Dry Ice?

Dry Ice is very cold. In fact, its surface temperature is approximately -110°F, much colder than regular ice, which has a surface temperature of 32°F. Because Dry Ice is so cold, it is an excellent refrigerant to keep perishable food products cool until they arrive to you, the customer.

Why wasn't any Dry Ice remaining when my package arrived?

Dry Ice has special properties that are much different than regular ice. This is due to the chemical differences between water and CO2. Ice will melt to liquid and then evaporate as a gas. Dry Ice skips the liquid phase and changes from a solid directly to a gas. This change is called "sublimation." The dry ice used in the food products we offer usually lasts between 24 to 36 hours. Since we ship our products in 2 days, it is common for little or no dry ice to remain by the time you receive your package. However, your food will still be cold - ready to be put right in your freezer!

The shelf life of our dough is up to 1 year in the freezer...if you can keep them in there that long!

Store in the immediately freezer upon delivery!

Nope! We use real brown butter and no seed oils, artificial flavors or preservatives.

You are responsible for reading labels, warnings, and directions prior to using or consuming a product. If you have food sensitivities or allergies, always read the actual product labels to confirm the safety of the product for your situation. Something Sweet Inc. is not responsible for any issues arising from the failure to read our labels and website information.